Privacy Policy

Dynamic Health ("Dynamic Health," "we," "us," or "our") respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, contact our practice, or receive care from us — whether by telehealth or in person.

1. Scope of This Policy

This policy covers two categories of information:

• Website information — general data collected when you browse wwwdynamichealth.pplx.app, such as contact form submissions.
• Protected Health Information (PHI) — information collected as part of providing clinical care, which is governed by the Health Insurance Portability and Accountability Act (HIPAA) and handled separately from general website data, as described below.

2. Information We Collect

Through our website, we may collect information you voluntarily provide, such as your name, email address, phone number, and any message you submit through our contact form. We do not use website cookies or tracking tools to collect personal information beyond what you submit directly.

If you become a patient, additional health information is collected through our scheduling and patient portal systems (provided by our EMR/telehealth platform), and during the course of your care. This includes information such as your medical history, symptoms, treatment plans, and insurance or payment details.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries submitted through our contact form or by phone
• Schedule and manage appointments
• Provide, coordinate, and bill for your care
• Communicate with you about your treatment, appointment reminders, or practice updates
• Comply with legal, regulatory, and licensing requirements

We do not sell your personal information or health information to third parties.

4. Protected Health Information & HIPAA

As a licensed healthcare practice, Dynamic Health is required to comply with HIPAA and applicable Maryland state law regarding the privacy and security of your health information. Our full HIPAA Notice of Privacy Practices — describing how your PHI may be used and disclosed, and your rights regarding your health records — is provided directly to you at the start of care and is available upon request by calling (301) 653-2136.

In general, we only use or disclose your PHI as necessary for treatment, payment, and healthcare operations, or as required or permitted by law. We do not disclose your health information for marketing purposes without your written authorization.

5. Telehealth Services

Dynamic Health delivers care primarily through telehealth. Video and messaging visits are conducted through our secure, HIPAA-compliant scheduling and telehealth platform. While no electronic transmission can be guaranteed 100% secure, we use industry-standard safeguards to protect the confidentiality of your telehealth visits and records.

6. Third-Party Services

We use third-party platforms for scheduling, the patient portal, and telehealth visits. These vendors are contractually required to safeguard your information in compliance with HIPAA where applicable. Our website may also link to external sites (such as our scheduling and patient portal pages); we are not responsible for the privacy practices of those third-party sites once you leave our website.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, alteration, or destruction. No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

8. Your Rights

As a patient, you have the right to:

• Request access to and copies of your medical records
• Request corrections to your health information
• Request a list of certain disclosures of your health information
• Request restrictions on certain uses or disclosures of your information
• File a complaint if you believe your privacy rights have been violated, without fear of retaliation

To exercise any of these rights, please contact us using the information below.

9. Children's Privacy

Dynamic Health provides care to adults (18 years and older). Our website and services are not directed to children, and we do not knowingly collect personal information from minors through our website.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page will reflect the most recent revision.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Dynamic Health
Phone: (301) 653-2136
Service area: Waldorf, MD & Southern Maryland